How to make a Claim:

Car Hire Excess Insurance:

for policies with the prefix CER

How to Claim
Submit your claim online: www.claimez.com
Call: 0344 576 1681
Email: carhire@claimez.com
Have your policy number to hand and quote your scheme code: 20407

Motorhome Excess Insurance & Van Hire Excess Insurance:

for policies with the following prefixes: MER, VER

Claims procedure for UK residents
Submit your claim online: https://claim.orchard-administration.co.uk
Call:0333 3230 095
Have your policy number to hand and quote your scheme code: 50163
Claims procedure for EU residents
Submit your claim online: https://claim.orchard-administration.co.uk
Call:UK(+44) 1622 391 708
Have your policy number to hand and quote your scheme code: 50132